About CBayScribe

Delivering a Worldclass Advantage to the hundreds of hospitals and physician practices we proudly serve.

Founded in 1998, CBay Systems, Ltd. is a leading provider of healthcare business process outsourcing ("BPO") services. CBay provides transcription and information management services to hospitals, integrated healthcare facility networks, medical clinics, and physicians. CBay's HIPAA-compliant solutions leverage leading internet technologies and the world's most highly credentialed transcriptionists to provide easier, more secure, accurate, and cost-effective medical transcription. CBay stands third in the world and has also been ranked 6th in Maryland and as the 113th fastest-growing technology Company in North America by the Technology Fast 50 and the Fast 500 programs of Deloitte and Touche, LLP.

The quality, timeliness and confidentiality of medical documentation - including transcription - are more important today than ever before. At the same time, a variety of market forces are impacting the ways in which medical transcription is conducted, managed, and delivered. The advent of government regulations such as the Health Insurance Portability and Accountability Act (HIPAA), coupled with increasingly stringent insurance company requirements, are driving the need for more efficient, accurate, and secure medical transcription. Under HIPAA, transcription service providers must implement technology and business processes to ensure the security and confidentiality of patient information, and establish an audit trail of all those who have accessed this information.

Meanwhile, internal trends, including budget cuts on capital expenses, staff reductions, and the shortage of qualified transcriptionists, continue to mire the ability of hospitals and medical practices to provide timely and quality transcription. As a result, an increasing number of facilities opt to outsource medical transcription. The industry size is estimated to be anywhere in the $18 billion USD - $22 billion USD range.

CBay's software and services offer total control over the entire transcription process - from dictation to transcription to records management. CBay enables hospitals and medical practices to not only achieve full HIPAA compliance and streamline transcription processing and management, but also realize substantial savings. Because all information can be accessed via standard internet connections using existing hardware and systems, there is no capital investment. CBay has developed its infrastructure, hardware, and software architecture with security as the paramount concern. From state-of-the-art encryption technologies, redundant architectures, and security monitoring to disaster prevention and recovery measures, CBay solutions are designed and engineered to meet the rigid standards of HIPAA compliance.