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Medical Transcription System Features

Manage

Manage all of your documents online with complete control.

  • Manage and view documents from any computer with internet access through our secure 128-bit SSL encryption web portal
  • Dictate the way you prefer by digital recorder or toll-free dial-in
  • Listen to transcript voice files as you view the document online
  • Utilize powerful, easy-view indicators to effectively and quickly manage your transcription workflow
  • Use Microsoft Word to access and edit your transcripts on-demand
  • Dynamic search features enable you to custom pull documents from our online repository
  • Versatile sorting capabilities enable you to list transcripts by any demographic or view them by specific provider, location, or date of transcription
  • The HIPAA-compliant, audit trail feature enables you to see everything that has happened to a voice file/transcript immediately after it's uploaded to our servers as well as through the entire time it resides in our online repository
  • Document history feature saves every version of every transcript for your review
  • No charge for electronic archival of transcripts for as long as you are a CBay client
  • 100% redundancy and limitless archival backup
  • Embedded letterhead on reports and letters speeds internal workflow and reduces the cost of using expensive letterhead
  • E-Sign transcripts directly through the user interface
  • Print documents in bulk to reduce transcription workflow
  • Fax on demand from within CBayScribe through CBay's fax server using any computer with internet access
  • Fax multiple documents to the same recipient at the same time
  • Quick-pick your recipient from our powerful fax address book that allows you to store all of your fax numbers
  • Quickly view the status of your fax in the CBayScribe fax queue
  • Powerful interface with complete demographic data that is customizable for each individual member of your practice
  • Limit or enable individual users with custom privilege settings
  • Upload daily patient lists quickly and easily with our demographics capture tool
Accuracy

Exceeding industry standards for quality, reliability, and accuracy.

  • CBayScribe has the highest level of transcription accuracy in the industry
  • Achieve 100% HIPAA compliance
  • CBayScribe employs medical transcriptionists (MT) with the best credentials. Each MT has a college degree, goes through rigorous training and apprenticeship, and is assigned to a small, specialty-specific group of MTs who cater to a very manageable number of specific dictators. You get the highest level of quality and consistency from MTs who know your provider's dictation style and nuances
  • Transcripts are reviewed by Editorial and QA teams to ensure you get documents delivered with the quality and formatting that you expect
  • CBayScribe's QA team is easily accessed and works with you to maintain the best quality for the entire time you are a CBay client
Streamline

Streamline your practice from start to finish.

  • Save time and money by reducing administrative tasks and accelerate your workflow
  • Electronic documentation feeds directly to EMR
  • No upfront IT, hardware, software licensing or usage investment
  • Highly competitive pricing - pay only for your line count
  • Dramatically reduce the cost of your transcription process by up to 30% or more
  • Shorten accounts receivable cycles
  • Free trial period to ensure you know what you are getting before any commitment
  • Effortlessly transition into the CBayScribe system
Service

Get dedicated service around the clock.

  • Standard end-of-next-business-day turnaround that delivers transcripts quickly for your review
  • STAT options of 4, 8 and 12 hours guarantee you get your transcripts when you need them
  • Access to an experienced account manager, available at any time
  • On-site assistance from a dedicated field representative
  • Unlimited support when you need it with one simple phone call
  • The leading provider of transcription services to clinics and medical practices in the U.S
  • Serving more than 20,000 physicians every day
  • Used in nearly 3,000 hospitals, clinics, and private practices
  • Get access to a level of technology and sophistication once reserved only for hospitals